Payment Policy

At Luma Collective, we are committed to providing a safe and secure shopping experience for all our customers.

Secure Payments

Our website uses Secure Sockets Layer, SSL, encryption technology to protect your personal and payment information. This ensures that all sensitive data, including payment details, is securely transmitted and protected from unauthorized access.

All transactions are processed through secure payment gateways, and our website is fully SSL protected, indicated by “HTTPS” in the address bar and a secure lock icon in your browser.


Payment Methods

We accept all major credit cards (Visa, Mastercard, American Express, UnionPay) as well as Apple Pay, Google Pay, and Shop Pay.

All payments are processed in your local currency where applicable. Prices may vary depending on your location.

For more information regarding delivery and currency, please refer to our Shipping Policy.


PCI Compliance

We comply with the Payment Card Industry Data Security Standard, PCI DSS, which ensures that all payment information is handled securely and in accordance with industry standards to prevent fraud and data breaches.


Your Payment Information

Your payment details are handled securely by our payment providers. Luma Collective does not store or have access to your full card information.

Once your purchase is completed, we can only see limited details such as your billing information, shipping address, order details and the last four digits of your card.


Privacy and Security

We respect your privacy. Your personal information will never be sold, rented, or shared with third parties for unauthorized purposes.

For more information on how your data is collected and used, please refer to our Privacy Policy.

Contact Information

Email: info@LumaCollective.store
Phone: +1 708 669 8665

Store Name: LumaCollective

Warehouse Address:
977 W Cermak Rd
Chicago, IL 60608
USA

Business Name: ALC AB
Company Registration Number: 559470-5302

Business Address:
Vallvägen 22
77141, Ludvika
Sweden