Terms of Service
OVERVIEW
Welcome to Luma Collective. The terms “we”, “us” and “our” refer to Luma Collective. Luma Collective operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience, the Services. Luma Collective is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein, these Terms of Service or Terms, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, including limitations of liability and disclaimers.
By using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.
To use our Services, you may be required to provide personal information such as your email, billing details, shipping address and payment information. You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device and screen settings.
We do not guarantee that products will appear exactly as shown. All product descriptions and availability are subject to change without notice.
We reserve the right to limit quantities or discontinue products at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
Luma Collective reserves the right to accept or decline any order. An order is not confirmed until payment has been processed and you receive confirmation from us.
Please review your order carefully before submitting, as we may not be able to cancel or modify orders once they are confirmed.
All purchases are subject to our Refund Policy.
You agree that purchases are for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
Prices and promotions may change without notice.
The price charged is the price at the time of purchase, as stated in your order confirmation. Prices may not include taxes, shipping or import fees.
You agree to provide accurate billing and payment information and to keep your details updated.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates and not guaranteed.
Luma Collective is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Risk of loss transfers to you once the order has been handed over to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website, including images, branding, text and design, is owned by Luma Collective or its licensors and is protected by intellectual property laws.
You may not copy, reproduce or use any content without our written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third party tools. These are provided as is without warranties, and we are not responsible for their performance.
SECTION 8 - THIRD PARTY LINKS
Our website may contain links to third party websites. We are not responsible for their content or practices.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Luma Collective is powered by Shopify. All purchases are made directly with Luma Collective.
Shopify is not responsible for any transactions, products, or services provided by Luma Collective.
SECTION 10 - PRIVACY POLICY
Your use of our Services is subject to our Privacy Policy.
Shopify may also process your data in order to provide the Services.
SECTION 11 - FEEDBACK
If you provide feedback or suggestions, you grant us the right to use them freely without compensation.
SECTION 12 - ERRORS AND INACCURACIES
We reserve the right to correct any errors in pricing, descriptions or availability and to cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes or violate any laws or rights.
We reserve the right to terminate access if these Terms are violated.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time. You remain responsible for any outstanding payments.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided as is without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Luma Collective is not liable for any indirect or consequential damages arising from your use of the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold Luma Collective harmless from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 - SEVERABILITY
If any part of these Terms is found to be invalid, the remaining sections will still apply.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Luma Collective.
SECTION 20 - ASSIGNMENT
You may not transfer your rights under these Terms without our consent. We may assign our rights freely.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the country in which Luma Collective operates.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept the updated Terms.
Contact Information
Email: info@LumaCollective.store
Phone: +1 708 669 8665
Store Name: LumaCollective
Warehouse Address:
977 W Cermak Rd
Chicago, IL 60608
USA
Business Name: ALC AB
Company Registration Number: 559470-5302
Business Address:
Vallvägen 22
77141, Ludvika
Sweden